The Institute of Banking Personnel Selection (IBPS) has announced a major recruitment drive for the year 2025, inviting applications for 10,277 Customer Service Associate (Clerk) posts across India. This is an excellent opportunity for graduates seeking a stable banking career in the public sector. Interested and eligible candidates can apply online via the official IBPS website between 1 August 2025 and 21 August 2025. Selection will be through a multi-stage process, including preliminary and main examinations, followed by provisional allotment in March 2026.
Notification Overview
Recruiting Organisation: Institute of Banking Personnel Selection (IBPS)
Post Name: Customer Service Associate (CRP CSA - XV)
Total Vacancies: 10,277
Job Location: All India
Application Mode: Online
Official Website: www.ibps.in
Vacancy Details
| State / UT | Vacancies |
|---|---|
| Andaman & Nicobar | 13 |
| Andhra Pradesh | 367 |
| Arunachal Pradesh | 22 |
| Assam | 204 |
| Bihar | 308 |
| Chandigarh | 63 |
| Chhattisgarh | 214 |
| Dadra & Nagar Haveli and Daman Diu | 35 |
| Delhi | 416 |
| Goa | 87 |
| Gujarat | 753 |
| Haryana | 144 |
| Himachal Pradesh | 114 |
| Jammu & Kashmir | 61 |
| Jharkhand | 106 |
| Karnataka | 1170 |
| Kerala | 330 |
| Ladakh | 5 |
| Lakshadweep | 7 |
| Madhya Pradesh | 601 |
| Maharashtra | 1117 |
| Manipur | 31 |
| Meghalaya | 18 |
| Mizoram | 28 |
| Nagaland | 27 |
| Odisha | 249 |
| Puducherry | 19 |
| Punjab | 276 |
| Rajasthan | 328 |
| Sikkim | 20 |
| Tamil Nadu | 894 |
| Telangana | 261 |
| Tripura | 32 |
| Uttar Pradesh | 1315 |
| Uttarakhand | 102 |
| West Bengal | 540 |
Important Dates
- Application Start Date: 01 August 2025
- Last Date to Apply: 21 August 2025
- Online Application Editing: 01 – 21 August 2025
- Fee Payment Dates: 01 – 21 August 2025
- Pre-Exam Training: September 2025
- Preliminary Exam: October 2025
- Prelims Result: Oct/Nov 2025
- Main Exam: November 2025
- Provisional Allotment: March 2026
Age Limit
Minimum Age: 20 years
Maximum Age: 28 years
Applicants must be born between 02 August 1997 and 01 August 2005 (inclusive).
Educational Qualification
A Bachelor’s Degree in any discipline from a recognised University, or an equivalent qualification approved by the Central Government.
Application Fee
SC / ST / PwBD / ESM / DESM: ₹175 (including GST)
All Others: ₹850 (including GST)
Salary & Allowances
Basic Pay: ₹24,050 with annual increments and pay scales up to ₹64,480 as per bank norms. Additional allowances and benefits will be provided as per the rules of the participating banks.
Selection Process
- Preliminary Online Examination
- Main Online Examination
- Provisional Allotment
Job Responsibilities / Nature of Work
Customer Service Associates (Clerks) handle front-office banking operations such as customer interaction, cash handling, account management, and supporting senior officers in daily branch activities.
How to Apply
- Visit the official IBPS website: ibps.in
- Navigate to the “CRP Clerks” section and select the relevant recruitment link.
- Complete the online registration and fill out the application form with accurate details.
- Upload the required documents and photographs as per specifications.
- Pay the applicable fee through the available online payment modes.
- Submit the application form and download the confirmation page for reference.
Important Instructions
- Ensure that all entered details match your official documents.
- Applications with incomplete information or incorrect details will be rejected.
- Retain a copy of the fee receipt and final application form for future use.
- Check the IBPS website regularly for exam updates and announcements.
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